In 2005, I took my son Michael to a youth breakfast at Bay Hill on the Monday of the tournament. We arrived a bit late, had trouble finding the room, and were a bit nervouse settling in. The group host said Mr. Palmer may stop by to offer a few remarks; he did. Mr. Palmer said hello, but before speaking, he looked toward our table and asked the young man - Michael - to please take off his hat. Boy was I embarrassed!. But he asked in such a polite and untheathening way he made us feel very welcome, even though we had violated a important clubhouse rule, which we learned of then and there.